Why does one person succeed and another doesn’t? The predictors indicate it’s not education, experience, knowledge or intellect. None of these serve as an adequate predictor. It is Emotional Intelligence. Effective sales people are able to resonate with the people they interact with on a daily basis. They are able to align the individuals in the healthcare professional’s office to achieve their goals. Effective sales people shape other’s opinions and win their enthusiasm using every available opportunity to send out their message and win support.
- Define Emotional Intelligence.
- Describe the four core competencies of Emotional Intelligence.
- Five discoveries and their impact.
- Apply the techniques of Emotional Intelligence within the business units to achieve high performing teams.